Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
RETURNS
If you are unhappy with your purchase, please contact us within 14 days of receiving your order at ***
Returns will be accepted if:
1.You have contacted us within 14days of receiving your order
2. The garment/s are in original new condition
3. Full priced garment/s only
4. Items must be unwashed and unworn
5. All garments being return must be in original packaging with tags attached.
if you are returning for a voucher this will be issued at the same amount as the purchase amount less shipping.
If you are returning for a refund (to the method of original payment)
All refunds processed may take up to 3-5 working days (NZ) you will receive a confirmation email that this has been processed.
All faulty garments or incorrect orders can be returned at the expense of Est 1854 Clothing ltd
There is no refunds on sale items.
EXCHANGES
all exchanges are subject to stock availability, please email *** to enquire.
If you are exchanging, please provide a return bag for your order to be returned for the size you are wanting to exchange for.
Sale items will not be exchanged these sales are final.
We thank you for your purchase and for supporting our Kaupapa.